The world’s COVID-19 response is evolving swiftly and daily. As we all adjust, I wanted to let you know that you are in our thoughts and our risk management planning. Several Scioto employees come from lengthy careers with provider agencies and we understand the difficulties in finding qualified Direct Support Professionals. Now comes the added challenge of staffing through a pandemic that will impact both the population served and employed.
For Our Customers
In a time of worldwide crisis, we believe it is our role and responsibility to continue to provide the same support to our customers that you have come to expect. We are monitoring the developing situation and have resources in place to provide you with continued service in any type of contingency situation. We will continue to monitor the news and any reports or requirements from the CDC and local, state and federal governments. Our focus, dedication, and support are unwavering as we navigate these unique times.
We know that our customers depend on us and I pledge to you that we will make every attempt for you to see no disruption in service. You depend on us for certain aspects of your business and we will make every attempt to make sure those needs will continue to be met without disruption.
During this pandemic, we are all being encouraged to practice social distancing to slow down the spread and flatten the curve. We are all constantly learning about COVID-19 and its effects across the world. We are taking steps in our office in response to this developing health crisis. We have determined that we need to act in the best interest of our employees and the community as a whole. Effective March 17, 2020, we will be conducting daily business operations remotely from our homes. We appreciate your understanding that things may look and feel a little different as we all try to navigate through this together, situation by situation and community by community.
You can reach any employee of Scioto by calling our main office phone number, which is (614)-889-5191. Once you dial the number you will be given the option of selecting our company directory or leaving a message in the general mailbox. Any message that you leave will be directed to the email account of that employee and they will respond accordingly.
Thank you for being a loyal customer. It is our intent to remain transparent and provide any needed updates about our services through our website.
President and COO