Scioto provides the best possible service to our customers.

From the beginning, Scioto has strived to achieve the highest level of customer satisfaction. Our entire team is focused on responsiveness and delivering homes and projects on time.

How do we do this?

• Many of the managers at Scioto have backgrounds in the industry and are familiar with the many challenges and obstacles our customers face.
• We listen to our customers and apply the principle of continuous improvement. We have added services and additional options over time based on feedback from our customers.
• Each customer is assigned a housing coordinator who manages the processes of buying, selling, constructing, renovating and maintaining homes.
• We conduct periodic customer satisfaction surveys to ensure we continue to maintain high customer satisfaction. Time after time, independent surveys indicate that our level of service exceeds our customers’ expectations.
• We focus solely on providing housing for individuals with disabilities.

It has been an absolute pleasure to work with Scioto from a realtor’s perspective. Your group has always been professional and easy to work with. When a response is needed on the weekend for a rush purchase and sale, I have always been able to get hold of someone for signatures. Even though you are located quite a distance from our market, Scioto seems to grasp quickly the differences in the market and adjust accordingly. Working with Cathy and Stacy has been a joy. You are quick with information that is needed, return phone calls promptly and are always helpful. It feels like a team effort in that we are working together to achieve a goal and the support is there if I need it.

Linda Head, Realtor, Bentley Properties, Bellevue, Washington